Meaningful engagement matters.

It leads to high quality, safe services that are person-centred. It improves the health and wellbeing of communities.

We believe people and communities should be able to use their skills and experience to design and improve the health and care services that matter to them.

People should also have the opportunity to work together with the organisations that provide those services. We work with policy makers and service providers to make sure that people and communities are involved in planning and developing local health and care services.

We enable inclusive engagement of people and communities in health and care services through:

• building and sharing evidence around engagement
• using knowledge and expertise to improve engagement
• providing assurance that people are involved in shaping services